Frequently Asked Questions

Please read this before asking support any questions.

Why do I keep getting logged out of my account when trying to play?

• Make sure you unlink all apps (step 5)

When I click on the email link, I cannot read anything on the page.

• Right-click and select Translate to English.

• Or screenshot the page, upload it to Google Translate Images, and read it there.

• Easiest option: ignore the language and just follow the tutorial in "Sign into Email"

I purchased an account, but nothing is in my email.

• Contact support with your order id / order number. They can help you.